Economics

Revolut outage hits 'multiple services' as thousands of users report app issues

Some users of the British neobank reported being unable to make some payments or access funds in its app on Tuesday.

Revolut is facing an outage affecting "multiple services," with thousands of users reporting problems.

Customers of the British bank said on Tuesday morning that they were unable to make certain payments or access money through its app.

Downdetector, which tracks platform outages, recorded more than 1,500 reports of issues with Revolut services shortly after 08:00 BST.

"We are currently experiencing a service disruption affecting multiple services," a Revolut spokesperson told the BBC, adding, "we can confirm that all our customers' money and data are safe."

"We've been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused," they added.

A notice on the company’s website said several services were "partially unavailable," including card payments, transfers, ATM withdrawals and customer support.

On social media, many users criticised the company over the outage, saying it prevented them from accessing funds, making payments or reaching customer support.

Revolut is one of a small number of so-called "neobanks" created to compete with traditional banks.

Its website says the bank has more than 80 million customers around the world.

Cookies on xabarchi

We use cookies to remember your language and theme, and to count how many people are reading right now — that count is anonymous, lasts only while your browser is open, and cannot be tied to you or to another visit. With your permission we also measure how the site is read: Microsoft Clarity, which records page views and on-page interactions, and our own count of returning readers. Nothing that recognises you across visits is measured until you accept.