Behind the Appeals Lie Human Interests

Human interests are embodied in the core of appeals

In the Mikrokreditbank system, working with citizens' appeals is considered one of the areas of special attention.

Of these appeals, 3,057 were reviewed ahead of schedule, and more than 404 were reviewed within the established timeframe.

This is also confirmed by the decrease in the number of appeals sent to the President's Virtual and People's Receptions compared to the same period last year.

In particular, during the past period of this year, the number of appeals sent to the President's Virtual and People's Receptions across the republic decreased by 657 compared to the corresponding period of last year.

At the same time, there is still a lot of work to be done in this area.

Of course, the data is analyzed in terms of the regions from which the appeals are received, and the root causes of the issues are also being studied.

In addition, 184 mobile receptions were held in the regions with the participation of the population and entrepreneurs, and the appeals of about 1.5 thousand residents and entrepreneurs were reviewed. During these mobile receptions, 1,375 appeals were resolved positively, of which 1,188 were allocated loans in the amount of 37.5 billion soums, while 119 authors of appeals were provided with legal clarifications.

Also, the Bank's Management organized 63 meetings and open dialogues with entrepreneurs in the regions. Out of 635 appeals received during these meetings, 625 were resolved positively.

In a word, the system of working with appeals of the population and entrepreneurs in the Mikrokreditbank system is rising to a new level. After all, behind every appeal lies human interest, and ensuring it is the duty of each of us.