Hackers steal data from millions of airport customers
About 8.7 million customers had their data accessed, Manchester Airport Group says.
Cybercriminals have infiltrated the systems of three major UK airports, compromising the data of approximately 8.7 million customers. Manchester Airports Group (MAG), the operator of Manchester, East Midlands, and London Stansted airports, confirmed that hackers gained access to customer contact information, vehicle registration details, and postcodes over the weekend.
MAG emphasized that the "cyber security incident" did not jeopardize "passenger safety or aviation security" and that the breached system did not contain any bank or payment information. The majority of the stolen data primarily consisted of customer email addresses, largely linked to WiFi sign-ups within the airport terminals.
In a statement, MAG expressed, "We would like to reassure customers that Manchester Airport Group takes the security of customer information extremely seriously and we apologise for any inconvenience or concern caused."
The company stated it became aware of the breach on Tuesday and promptly took action to block further unauthorized access, subsequently notifying affected customers. MAG added, "We immediately contained the risk and have been working with specialist advisors and taking appropriate steps to protect our customers and systems. We have informed and are working with the relevant authorities."
The email addresses were primarily obtained from passengers who registered for the airports' on-site WiFi. More extensive data, such as vehicle registrations, was acquired from individuals who booked car park spaces, arranged lounge access, or utilized fast-track services.
Customers are advised to exercise caution regarding suspicious emails, text messages, or phone calls and to refrain from opening attachments from unfamiliar senders. MAG confirmed that the identity of the hackers is known and that the appropriate authorities have been notified.