Lifestyle

'Self-checkouts in shops add to rural loneliness'

A shopper says being able to have face-to-face interaction with staff can be "life-affirming".

The replacement of supermarket checkout personnel with self-service facilities is being asserted to exacerbate rural loneliness.

James Ackroyd-Cooper, 53, voiced his concern regarding the decline in face

self-checkoutsrural lonelinesshuman interactioncommunityelderlysuffolkautomationsupermarkets